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Section C - Liability, Termination, and DisputesĪppendix 1 - Procedures overview Section A: Data Processing Agreement for Support & Consultingīetween SuperOffice AS (“Processor”) and Customer (“Controller”) 1. This is a legally binding agreement and by accepting it you agree to the terms of this Agreement on behalf of the Company with which you are employed, affiliated or associated with. SuperOffice Software Maintenance Agreement Authority to sign this Agreement
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SuperOffice Onsite Subscription Agreement SuperOffice CRM Online Master Subscription Agreement (“MSA”) The Customer’s use of SuperOffice products are governed by one or more of the below-listed agreements (“Customer Use Agreements”): For Support Assignments, this is normally the “Request” registered by Online case submission. For Consulting Assignments this is normally the “Task Descriptions” provided by a consultant or a sales representative. Services will have separate Assignments where the task, terms, milestones, resources, etc.
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If Services are performed on Customer Data residing on Customer controlled servers, the Services is governed by the Non-disclosure Agreement in Section B. Services may include processing of Customer Data on SuperOffice controlled servers and in this case, the processing is governed by the Data Processing Agreement (DPA) in Section A and the Non-disclosure Agreement (NDA) in Section B. The purpose of this Agreement is to regulate the parties’ responsibilities related to Support and Consulting Services (“ Services”) performed by SuperOffice personnel in relation to SuperOffice CRM products used by the Customer. See a comparison of the old and new agreement with an overview of the changes here.
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This agreement is valid from April 1, 2022. Data Processing Agreement & Non-disclosure Agreement for Support & Consulting Services Between SuperOffice (“SuperOffice”, “Processor”) and Customer (“Customer”, “Controller”)
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